Analyst/Business Process in Fort Pierce, FL at Maximus

Date Posted: 1/17/2021

Job Snapshot

Job Description

Experience may substitute in lieu of degree.


Essential Duties and Responsibilities:
- Capture, define, document, and maintain detailed BPMN 2.0-based process models.
- Create and manage allied process documentation including business requirements, use case documentation and test plans; ensuring all required process documentation is accurate, correctly detailed, maintained and organized in the appropriate repository.
- Design, execute and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports).
- Facilitate discussion among process stakeholders (both technical and non-technical) in order to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence (reporting) needs.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas:  business and operational analysis, and interpretation and effective use of process models, presentation objects and other analysis artifacts.
- Plan and execute analysis.
- Interrogate data and other information to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance and make recommendations to improve or correct performance.
- Write and author presentations to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience.

Minimum Requirements:
- Bachelor's degree with 3+ years of experience.

  • Start up or new implementation experience preferred
  • Remote team experience preferred
  • Microsoft proficiency required (Word, Excel, PowerPoint, SharePoint)
  • Excellent written and oral communication skills
  • Experience hosting and managing meetings a plus
  • Resourceful, Analytical and Problem Solver
  • Act as a liaison between Operations and technical resources
  • Identify opportunities within the operation for efficiency gains, enhanced client relations, cost savings, etc.
  • Client interactions as needed

MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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