Business Solutions Architect- Public Health - REMOTE in Work From Home at Maximus

Date Posted: 3/26/2021

Job Snapshot

Job Description

The business solutions architect proactively leads and supports the solutioning activities that strategically guide business and operating models, people, processes, and technology. He/she helps prepare the business to become resilient and future-fit.

He/she works closely with business leaders to create alignment between business and technology teams. The business solutions architect clarifies strategic intentions, identifies business outcomes, explores implications, impacts, and risks, and addresses stakeholders’ questions. He/she creates deliverables for business leaders that support organizational change and investments in response to disruptive forces and toward achieving targeted business outcomes. The business solutions architect facilitates discussion around the construction of business models, which may include technology, business capabilities, value-streams and processes and other key business architecture deliverables. The business solutions architect helps strategy and business leaders understand, apply, monetize, and operationalize existing, new, and emerging technologies to transform and optimize business and operating models.

Scope of Activities
The business solutions architect will demonstrate competencies across five key dimensions:

Supports Strategy Formulation
• Assesses the disruptive forces impacting the organization and the economic and financial levers that are susceptible within the organization to digital transformation and optimization.
• Works with the business development organization to assess the competitive threats and opportunities from digital enterprises that are generally considered outside the traditional realm of competition.
• Supports the organization's digital strategy and how the organization currently approaches digital innovation and monetization by closely collaborating with the Digital Solutions organization.
• Supports and participates in enterprise strategy development, including environmental analysis, opportunity identification, technology and business cases, and business innovation portfolio development along with operating model development.
• Engages key business stakeholders to identify business and technology-enabled innovation opportunities that enable and drive business strategy. Focuses on growing revenue, optimizes costs, and mitigates risks.
• Leverages the best practices of continuous foresight, innovation, and futurism to continuously test business models and strategies and determine how to adjust either or both to become resilient and future-fit.

Enables Organizational Change and Investments
• Collaborates with and facilitates enterprise stakeholders involved in digital strategy and digital innovation.
• Constructs deliverables that demonstrate how to move the business toward realizing its strategic goals and targeted business outcomes.
• Utilizes a toolbox of business architecture deliverables to help business leaders identify and make technology investment decisions. Deliverables include, but are not limited to, business-outcome-statements, strategy on a page, scenario planning, business capability modeling, value-streams mapping, business process models, ecosystems modeling, customer and user profiling, journey maps, human-centric design, and investment roadmaps.

Facilitates Business and Operating Model Design and Innovation
• Works with business and technology executives to help describe and understand their business and operating models by making the business model clear and explicit.
• Ensures the business and operating models fit together by showing the interdependences between components, and that the business model story makes sense.
• Uses the organization’s existing business and operating model as the starting point for innovation, for example, by using new technologies to enable a building block.
• Seeks ways to drive adoption of new technology and reuse existing technology for enabling business capabilities, value streams and business processes.
• Researches and provides information on emerging technology trends and disruptions and competitors' practices relevant to assigned LOB customers.

Bridges the Gap Between Business and Technology Teams
• Provides internal management consultancy services to business leaders, business units and lines of business, helping them with design thinking, business modeling, ecosystem modeling, innovation management, technology investment analysis, and operating model design.
• Facilitates development of crosslines of business solutions that combine knowledge of business capabilities, value streams and business processes.
• Consults with technical subject matter experts to develop technical solutions. Advises on options, risks, costs versus benefits, and impact on other business processes and system priorities.
• Collaborates with infrastructure and project teams to ensure continuous delivery of business outcomes, as well as to identify when it is necessary to evolve the business architecture.
• Participates in development and application of standards and minimal viable architectures through the data governance model, which is informed by the business strategy.
• Works with key organizational stakeholders, enterprise, and domain architects, to define a strategic plan for leveraging integrated business architecture as part of the organization’s overall enterprise architecture.

Helps Business Leaders Forge Customer Centricity
• Collaborates with agile teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, value streams and processes that impact speed to value and time to market.
• Develops ecosystem and business capability models, value stream and customer journey maps to guide agile teams in developing their minimum marketable and minimum viable products, value propositions and drive business outcomes.
• Constructs business capabilities models, value stream models, business process models, customer journey maps, and other critical and relevant business architecture deliverables to help product managers and product owners make investment and change decisions in the product life cycle.

Credentials and Experience
• Bachelor's degree in business, information systems or related discipline, or equivalent and extensive related project experience; M.B.A. preferred.
• Eight or more years of business experience with a direct responsibility for strategy formulation and/or transformation, business analytics, and program management.
• Eight or more years of experience managing public health projects.
• Management experience in one or more of the following areas: business transformation and optimization, strategic planning, leadership, business relationship management and business process management.
• Experience facilitating and leading multidisciplined, high-performance teams.
• Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems.

Skills
• Knowledge and understanding of different types of business and operating models (existing, new, emerging and hybrid).
• Knowledge of existing, new, and emerging technologies and ability to practically apply them to new business designs and business models to achieve targeted business outcomes.
• Knowledge in all aspects of designing and constructing business capabilities, value streams, business processes, and organizational structures.
• Comprehensive knowledge of facilitation of projects and products, and organization change management.
• Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of projects.
• Knowledge of finance, accounting, valuation, and metrics development.
• Strong anticipatory, statistical and information analysis skills (a plus)

Competencies
• Organizationally and politically savvy. The business solutions architect is typically a consummate diplomat capable of understanding and navigating the personalities, obstacles, and politics of the organization.
• Ability to communicate, influence and persuade — both business and IT leaders, as well as peers.
• Uses the language of business leaders and join the conversation that is taking place.
• Ability to adapt to rapidly changing technologies and see how they can support business needs.
• Ability to establish and maintain a high level of customer trust and confidence.
• Ability to analyze project and product needs and determine resources needed to meet objectives and solve problems.
• Understands business process management, workflow and integration methods and tools.

Characteristics
• Trusted and respected as a thought leader who can influence and persuade business and IT leaders.
• Highly collaborative and supportive of business and of its ideals and strategies.
• Organizationally savvy - comfortable, experienced, and accomplished at working with business executives, and able to push back in a professional and diplomatic manner.
• Remains unbiased — specific technology-and vendor-neutral — more interested in results than personal preferences
• Displays intellectual curiosity and integrity, while respecting freedom and responsibility.
• Motivated by long-term results and achieving targeted business outcomes.
• Highly innovative with aptitude for foresight, and design and systems thinking.


 Job Summary

- Facilitates development of crosslines of business solutions that combine knowledge of business capabilities, value streams and business processes.  Consults with technical subject matter experts to develop technical solutions. Advises on options, risks, costs versus benefits, and impact on other business processes and system priorities.

- Works with the business development organization to assess the competitive threats and opportunities from digital enterprises that are generally considered outside the traditional realm of competition.

- Supports the organization's digital strategy and how the organization currently approaches digital innovation and monetization by closely collaborating with the Digital Solutions organization.

- Engages key business stakeholders to identify business and technology-enabled innovation opportunities that enable and drive business strategy. Focuses on growing revenue, optimizes costs, and mitigates risks. 

- Utilizes a toolbox of business architecture deliverables to help business leaders identify and make technology investment decisions. Deliverables include, but are not limited to, business-outcome-statements, strategy on a page, scenario planning, business capability modeling, value-streams mapping, business process models, ecosystems modeling, customer and user profiling, journey maps, human-centric design, and investment roadmaps. 

- Works with business and technology executives to help describe and understand their business and operating models by making the business model clear and explicit.  • Uses the organization’s existing business and operating model as the starting point for innovation, for example, by using new technologies to enable a building block.

- Seeks ways to drive adoption of new technology and reuse existing technology for enabling business capabilities, value streams and business processes.



Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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