Case Manager SSI in Queens, NY at Maximus

Date Posted: 4/15/2021

Job Snapshot

Job Description

Job Summary: The SSI Case Manager will submit initial applications and provide supporting documentation to previously submitted applications for clients in the WeCARE Program. This position will assist the client in securing documentation to support successful award of benefits.

Essential Job Duties:

•Determine if clients have a pending SSI application
•Review for reasonable accommodations , document need and ensure accommodations are provided
•Complete appropriate forms with client, where necessary
•Submit applications for federal disability, include all necessary documentation to facilitate award of benefits
•Obtain secure copies of applications, gather and submit relevant documentation to support awards
•Assist client in securing relevant documentation
•Assist client in accessing treatment and complying with clinical evaluations
•Obtain all required consents
•Maintain ongoing contact with client
•Maintains detailed records of all activities, both pending and completed
•Interacts will all relevant stakeholders to ensure dissemination of information to the appropriate entities
•Maintains knowledge of current community resources
•Produces status regular status reports as requested
•Maintains timeframes set by project management and tasks are completed in accordance with project expectations
•Ensures consistent application of all confidentiality laws and regulations pertinent to the foster care and federal disability programs
•Submits SSI files and documentation in accordance with deadlines and goals established by management staff and the Social Security Administration
•Other related duties as may be assigned by management

Education and Experience Requirements:

•Bachelor’s degree required in social work or a related field, such as psychology, vocational rehabilitation or occupational rehabilitation from an accredited institution plus one (1) year experience in case management; or training and/or work experience determined to be acceptable by the Agency may be considered in lieu of degree
•Ability to develop, evaluate, and implement a case management plan meeting all milestones
•Ability to work with customers in a caring and respectful manner
•SOAR Certification preferred, if not certified must secure certification within 6 months of hire
•Demonstrate knowledge of federal disability programs
•Excellent time management skills
•Ability to meet all standards established for this position
•Ability to use computer software such as MS Word, Excel and Outlook
•Ability to work with community groups and the public
•Excellent organizational, interpersonal, written, and verbal communication skills
•Ability to perform comfortably in a fast-paced, deadline-oriented work environment
•Ability to successfully execute many complex tasks simultaneously
•Ability to work as a team member, as well as independently

 Job Summary

Essential Duties and Responsibilities:
- Provide case management services to a caseload of assigned program participants experiencing severe barriers to employment.
- Develop and use expertise to address special issues affecting participants who are on long-term Cash Assistance; have a history of sanction or program non-compliance; or ex-offender status.
- Consider barriers to employment in making program placement decisions.
- Provide job readiness screening and assessment.
- Assess participants need for Back to Work services and assist participants to develop Employment Plan.
- Refer applicants and participants to appropriate program components.
- Coordinate all project services provided to a participant.
- Refer program participants to community resources, including long-term and emergency child care services; and provides follow up as to the effective provision of service.
- Provide employment counseling and job leads to participants to ensure job placement and retention.
- Provide support to ensure stability in employment and coordinates ongoing retention activities for employed participants if necessary.
- Initiate non-compliance procedures and follows up on process for participants who fail to meet program requirements.
- Participate regularly in work groups and committees aimed at evaluating customer needs, improving services, and implementing new service strategies.
- Perform other duties as may be assigned by management.

Minimum Requirements:
- Comprehensive knowledge of and established relationships with the local employment market and labor market needs.
- Ability to develop, evaluate, and implement a case management plan meeting all milestones.
- Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Bachelor’s degree from an accredited college or university in related field, equivalent experience considered in lieu of degree (four years applicable experience may substitute for degree) and 1 year related work experience required.
- Experience in marketing employers and working with business professional community.

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.