Child Welfare Senior Manager in Indianapolis, IN at Maximus

Date Posted: 2/16/2021

Job Snapshot

Job Description

JOB SUMMARY: The Sr. Manager will serve as the subject matter expert in the area of Child Welfare for the MAXIMUS Consulting Division. This position will interface with various clients, potential clients and other business partners on a regular basis to maintain good client relations, develop new business opportunities and resolve issues.


•Serves as a subject matter expert in Child Welfare
•Serves in a business development role, using knowledge, contacts and speaking skills to strengthen partnerships and develop new business opportunities
•Oversees all aspects of daily operations for a project(s), including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, etc.
•Supervises and manages all staff assigned to the project, assigns and directs their activities
•Develops performance goals and objectives for the project and staff, and monitors the achievement of those goals
•Ensures project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies
•Establishes and maintains effective relationships with clients and other external entities
•Participates in proposal writing activities
•Performs other duties as assigned by management


•Bachelor’s degree from an accredited college or university, preferred field of study in Social Work . An equivalent combination of education and experience may be substituted
•Minimum of twelve (12) years experience providing services to government Human Services organizations, preferably in the field of Child Welfare
•Minimum of 7-10 years direct experience managing and developing staff and/or directly managing projects
•Expert level subject matter expertise in Child Welfare
•Business Acumen, industry knowledge, high energy level, and a strong customer presence is required
•Experience in both government and private sector preferred
•Experience in managing caseloads and/or managing case management staff in Child Welfare agency preferred
•Understanding of Title IV-E eligibility criteria, preferred
•Industry connections, group membership, and leadership
•Must have experience developing and writing solutions for proposals as well as designing the staffing and developing the budgetary components
•PM certification preferred
•Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential
•Excellent verbal and writing skills and be comfortable working with customers
•Excellent organizational, interpersonal, written, and verbal communication skills
•Ability to perform comfortably in a fast-paced, deadline-oriented work environment
•Ability to execute many complex tasks simultaneously, and work as a team member as well as independently
•Must have the flexibility to travel extensively to support multiple changing project needs
•Ability to relocate preferred


  • Manages activities of two or more sections or departments.
  • Exercises supervision in terms of costs, methods, and staffing.
  • In some instances this manager may have subordinate supervisors and/or managers.
  • Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
  • Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
  • Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
  • Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
  • Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
  • Establishes operational objectives and work plans and delegates assignments to subordinates.
  • Senior management reviews objectives to determine success of operation.
  • Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.

MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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