Job Description

This position is contingent upon award

The Data Analyst will review, analyze, and evaluate operations productivity statistics to ensure contractual requirements are achieved and to determine how to optimize operational performance.

Essential Job Duties:
•Collects, analyzes and interprets both qualitative and quantitative data; performs analytical and root cause analyses
•Utilizes management and planning tools (flow diagrams, affinity diagrams, gap analysis, and selection/prioritizing matrices)
•Facilitates discussions between operations teams, technical teams and business stakeholders on business processes and procedures
•Coordinates with business users to define problems/business processing issues, data availability, and requirements, and to implement complex systems that provide cost-benefits and/or workflow automation to the organization
•Conducts testing and verification activities
•Assists in efforts to provide training, communication, presentations, and project documentation/artifacts
•Supports the project manager and/or product owner and stakeholders on project priorities
•Assists in maintaining project deadlines, budgets, and schedules
•Develops and produces reports as needed
•Performs other duties as assigned

Education and Experience Requirements:
•Bachelor's Degree from an accredited college or university required; equivalent work experience will be considered in lieu of degree
•At least three (3) years of experience in related field required
•High level of proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Access, and Outlook
•Experience with SQL
•Ability to use solid analytical and problem-solving skills
•Ability to analyze current situations with new requirements to synthesize into creative solutions

 

Essential Duties and Responsibilities:
- Analyze business operations and processes to support change and quality and productivity improvements.
- Maintain a nuanced understanding of business operations and how users interact with the relevant systems and use that understanding to provide decision support analysis.
- Understand project requirements, policies and procedures and monitor project performance against these measures.
- Ensure that MAXIMUS is in compliance with all applicable requirements of the contract, state and federal regulations and the terms and conditions of the RFP and proposal as related to business and operation processes.
- Provide guidance in the areas of health human services program eligibility and verification.
- Provide guidance in the definition of business requirements and for the definition of a vision and strategic direction.
- Provide guidance on the design and improvement of eligibility verification information technology solutions.
- Educate project teams on best practices and lead teams and work groups toward completion of project tasks.
- Develop and review all documentation required to meet the requirements of the contract.

Minimum Requirements:
- Bachelor's degree with 3+ years of experience.
 

MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
 
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.