Director, PMO Business Transformation in New York, NY at Maximus

Date Posted: 4/20/2021

Job Snapshot

Job Description

The PMO Business Transformation Director will build transformational change capabilities for the NYC Projects. This position leverages Maximus’ digital platforms and resources to configure people, process, and technology to build and use new software components in a plug and play manner to quickly bring value to the business. The incumbent is a proven thought and methodology leader who is adept at analysis, implementation and reporting of processes, systems and documents for operational effectiveness and continuous business process improvement.

 Job Summary

Essential Duties and Responsibilities:
- Responsible for developing an effective Business Process team in the analysis and implementation of sustainable “best practice” solutions and procedures. 
- Provide recommendations for the use of technologies in the company’s various departments and projects.
- Oversee the development of business analytics to identify and drive opportunities for data based business decisions.
- Support proposal activity for new business processes as needed.
- Build business process expertise within the team and develop best practices.
- Oversee timely and accurate reporting of operation metrics for business leaders and the client.
- Provide leadership to the Change Control Documentation team including Policy and Procedures, to set expectations, metrics and efficient processes are in place.
- Ensure documentation and administration of vendor management policies to confirm vendor compliance with contract terms.

Minimum Requirements:
- Direct and control the activities of a broad functional area through several department managers within the company.
- Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
- Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
- Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
- Ensure budgets and schedules meet corporate requirements.
- Regularly interact with executives and/or major customers.
- Report to Senior Director or VP level.

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.