Field Investigator in Work From Home at Maximus

Date Posted: 2/1/2021

Job Snapshot

Job Description

As part of the COVID-19 Contact-Tracing Project for Pima County, AZ, the Field Investigator is responsible for doing field work by visiting patients in-person (at their door) that have tested positive for COVID-19. Utilizing PPE, and in small teams, the investigator will approach their door, but will not have to enter the patient’s home. The purpose of the visit is to connect the patient to a virtual case investigator to have them complete a survey pertaining to any symptoms they may be having as well as find out who else the patient may have been in contact with prior to developing symptoms. The individual will be provided with a company-supplied tablet and PPE equipment.


Essential Duties and Responsibilities:

- Responsible for completing timely and quality assessments per working day

- Conducts on-site and telephonic long-term care assessments to determine an individual’s needs for long-term services and supports

- Ability to work flexible schedule including evenings, weekends and Holidays as required by client contract

- Ability to travel as required by client contract

Minimum Requirements:

- RN, LPN, MSW or associated licensure required as dictated by client contract

- At least one (1) year clinical experience; working knowledge of community support programs; and understanding of performing long-term care clinical assessments.  Knowledge of state contract and methodology preferred.  Experience level is dictated by client contract

- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures

- Excellent knowledge of diverse cultures and issues, with the ability to incorporate special needs into utilization review decisions

- Working knowledge and understanding of medical diagnoses and prescribed medications

- Excellent ability to multitask while effectively performing job duties, which include prioritizing tasks; ensure all voice mail and email messages are monitored and responded to within 24 hours of receipt or as required by client contract

- Ability to work independently, as well as within a team while exhibiting excellent interpersonal skills

- Excellent written and verbal communication skills

- Ability to interact professionally and collegially with State Stakeholders (hospitals, nursing facilities, physicians, community service workers, etc.), state contract officers, and coworkers while seeking or providing information

- Ability to collect data, define problems, establish facts, and draw valid conclusions for supporting a superior written rationale for review determinations

- Excellent computer skills with experience in word processing, email and spreadsheets (Microsoft Word, Outlook and Excel preferred); ability to work securely in remote locations, research information on the internet, utilize company resources/ tools stored on company sites

- Work on-call rotation to support hospital assessments during weekends and Holidays as required by client contract

- Job requires extensive travel using personal motor vehicle.  Due to the nature of the job, a valid driver’s license and reliable transportation is required.  The incumbent is responsible for submitting updated copies of driver’s license and vehicle insurance information as needed


- Candidate must reside in Pima County 

- Will consider part time candidates 

MAXIMUS Introduction
Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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