Senior Manager - Risk Management in Falls Church, VA at Maximus

Date Posted: 2/4/2021

Job Snapshot

Job Description

Project Specific Essential Job Duties
•The employee is expected to lead Maximus Federal’s enterprise risk, issue, and opportunity management process, including:
•Reading reports, requests for proposals, statements of work, etc.
•Expertise with MS Excel, including creating and maintaining macros, pivot tables, etc.
•Experience with integration & analytics software such as Smartsheet, Power Apps, Power BI, etc.
•System ownership, including testing and implementation of upgrades, incident and problem management, access management, for Risk Radar, an online risk, issue, and opportunity management application
•Ownership of educational and training courses for the enterprise risk, issue, and opportunity management process and the Risk Radar application
•Execute Project Management Institute (PMI) methodologies for the full project management life cycle adhering to best practices for effective change management, risk/issue management and other project management governance principles
•Interact professionally and effectively communicate with all levels of the organization, to include executive leadership and teams across Maximus, Inc
•Communicate relevant project information to management, stakeholders, and customers
•Resolve, make recommendations, and escalate risks and issues using Risk Management best practices
•Ensure project documents are complete, current, and stored appropriately
•Close out projects by capturing artifacts and best practices and facilitating lessons learned sessions
•Collaborate in developing new procedures, and updates existing procedures when changes occur
•Analyze and develops routine and ad hoc reports on project performance and conducts research
•Conduct monitoring activities to support the effective functioning of the project
•Analyze quality program data to identify trends
•Assist with monitoring performance and meeting contractual requirements
•Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows
•Assist with staff training for the purpose of achieving and maintaining program goals
•Analyze effectiveness of key initiatives and quality improvement efforts
•Responsible for adhering to established environmental, health, and safety laws and regulations
•Perform other duties as assigned by management
•Ability to interview capture management regarding risks for new business opportunities
•Ability to interview project management and functional points-of-contact regarding operational and business risks, issues, and opportunities
•Ability to facilitate interactive forums with management
•Ability to present risks, issues, and opportunities to senior leadership

Education and Experience Requirements
•Bachelor's degree with 8+ years of risk management experience supporting both Business Operations and IT projects.
•Comprehensive knowledge and understanding of all aspects of program lifecycle including major initiatives such as cloud migration, software development, citizen engagement and delivery mission solutions.
•May have additional training or education in area of specialization
•Develop solutions to a variety of problems of difficult scope and complexity
•General application of business and operational concepts and principles
•Contribute to the completion of organizational projects and goals.
•Frequent use and knowledge of industry practices, techniques, frameworks, and standards, e.g., Project management (e.g., PMI, PRINCE2, PBOK, etc.), Lean Six Sigma, CMMI, Dev-Ops, Agile, ISO 9001, ISO/IEC 20000-1, ISO 22301, ISO/IEC-27001, ISO 31000, ISO 4501, etc.
•Apply knowledge and skills to complete a wide range of tasks
•Communicate on complex or sensitive issues or drafts such responses for senior leadership
•PMI RMP; RMI Enterprise Risk Management
•Master’s Degree preferred
•PMP Certification preferred


Essential Duties and Responsibilities:
- Manage and oversee an effective Quality department to continuously identify opportunities for improvement
- Maintain adherence to contract driven performance requirements.

Minimum Requirements:
- Manage activities of two or more sections or departments.
- Exercise supervision in terms of costs, methods, and staffing.
- In some instances this manager may have subordinate supervisors and/or managers.
- Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
- Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
- Require the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
- Establish operational objectives and work plans and delegates assignments to subordinates.
- Senior management reviews objectives to determine success of operation.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.


Position requires US Citizenship.

MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.