Senior Workforce Management Specialist (SWP) in Chester, VA at Maximus

Date Posted: 1/12/2021

Job Snapshot

  • Employee Type:
  • Location:
    Chester, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Maximus is currently looking for Senior Workforce Management Specialist at the Chester, VA location. The position is responsible for providing proactive, solutions-oriented support for the contact center management and WFM team.

Essential Duties and Responsibilities:

- Performs various production control activities including gathering and filing records.

- Determines operational sequences required to produce products.

- Assists in resolving production conflicts while maintaining scheduled requirements.

- Assists in communicating deadlines to all internal departments and external suppliers.

- Reviews job orders, shipping needs and material requirements before developing operational sequences.

- Prepares and reviews production reports.

- Provides guidance and work leadership to less-experienced Planners.

- Participates in special projects as required.

Education and Experience Requirements:

- High School diploma or equivalent required, Bachelor’s degree preferred

MAXIMUS Introduction
Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.