Technical Writer in Morgantown, WV at Maximus

Date Posted: 4/28/2021

Job Snapshot

Job Description

Whom We Seek:

•Passion Seekers. You genuinely care about the work that you do and its impact on society.
•Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo.
•Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges.
•Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients.

What You Will Do:

This position is for Health Communication SME with technical writing and publishing expertise in making specialized, complex Health subject material accessible to both expert and general audiences. The candidate will collaborate with the development, and the communication teams to create content that helps our stake holders and users get the most value out of their data while also maintaining a high standard of quality.

Job Responsibilities:
•Using authoring tool MadCap Flare creating, managing, and publishing single-source content.
•Develop, implement, and manage communication and marketing programs for a Health Program.
•Ensure that communication projects and programs are based on appropriate health communication theory and methods.
•Provide creative direction for communication and marketing priorities.
•Serve as a technical resource for outreach partners and Clinical Centers of Excellence to assess, plan, develop, coordinate, implement, and evaluate the translation and dissemination of scientific and legal information as it relates to health program.
•Represent the Health Program on a variety of scientific and communication workgroups that promote best practices in health communication and plain language writing.
•Provide consultation and technical assistance to internal and external groups about best practices in health communication, communication strategy development, and implementation.
•Create documentation and explanatory material (such as data-flow diagrams, information-security documents, user manuals, reference sheets, and procedural manuals) for internal and external audiences, in both print and electronic formats.
•Consult with subject-matter experts and perform additional research in order to create documentation Consult with clients and programmers to analyze and document system and application requirements.
•Review existing documentation; identify issues, create remediation plans, and implement solutions

Required Skills:
•Must have 3+ year of experience creating, managing, and publishing single-source content with Madcap Flare
•Excellent technical writing with particular expertise in making specialized, complex subject material accessible to both expert and general audiences.
•3+ years of technical writing experience.
•Proven ability to work with subject-matter experts (including medical experts, scientists, information-security specialists, programmers, and developers), create content, document procedures, analyze systems, conduct extensive research, and suggest workflow improvements.
•Familiar with issues regarding electronic health record confidentiality (current HIPAA Awareness Training certification), information security, federal document management, and plain writing.
•Rapidly and thoroughly assimilates new material, from proprietary software to classification systems
•Ability to work as part of a scrum team in an agile development environment
•Experience with HTML and CSS.

Desired Skills:
•Attentive to detail; highly organized and efficient. Familiar with federal government working environment
•flexible enough to shift from one product area to another as required
•Excellent communication skills
•Ability to Work independently or with a team on multiple tasks
•Demonstrated ability to build trusted advisor relationships with clients
•Experience supporting sales and business development
•Experience with financial management
•Publishing Certification

Years of Experience: 3+
Minimum Education Required: Bachelor’s Degree

 Job Summary

AT Job Description Under Review

Education and Experience Requirements


Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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