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Administrative Assistant in Cleveland, OH at Maximus, Inc.

Date Posted: 9/12/2018

Job Snapshot

Job Description

-The Administrator will assist the department by performing any combination of entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
-Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.
-Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services and products to assist customers and clients.
-Type or generate letters and other documents as necessary.
-Assist in the maintenance of the office record and filing systems.
-Retrieve, log, and route correspondence (faxes, email, letters, etc.).
-Prepare outgoing or log incoming shipments. Ensure document control of mail and project correspondence.
-Handling mail and postal machine.
-Assistance with coordination of meetings both internally and with the customer and participates as necessary.
-Backup support for recording and providing meeting minutes within the required time frame as necessary. The Ideal Candidate will Possess the Following Additional Education and Experience
  • High School Diploma with 0-2 years of experience.
  • May have additional training or education in area of specialization.
  • Works on assignments that are routine in nature, with responsibilities easily learned on the job.
  • Acquires job skills and learns applicable policies and procedures to complete routine tasks.
  • Able to read, understand & perform assignments within prescribed guidelines.
  • Communicates routine information in a clear and accurate way with internal & external contacts.
EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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