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Business Analyst in Washington, DC at Maximus, Inc.

Date Posted: 10/16/2018

Job Snapshot

Job Description

MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

The Business Analyst will review, analyze, and evaluate user needs and business processes to create IT requirements documentation that support overall business strategies.

Essential Job Duties:
•Coordinates with Operations Managers and business users to define and document business processes and IT requirements necessary to implement a large transaction processing operation
•Utilizes management and planning tools (flow diagrams, affinity diagrams, gap analysis, and selection/prioritizing matrices) to document operational procedures and IT requirements
•Facilitates discussions between operations teams, technical teams and business stakeholders on business processes and procedures
•Creates user acceptance test scripts/test plans for major releases of systems
•Collects, analyzes and interprets both qualitative and quantitative data; performs analytical and root cause analyses
•Conducts testing and verification activities as needed for major releases and sub-releases
•Logs and tracks system defects identified during user acceptance and regression testing
•Assists in efforts to provide training, communication, presentations, and project documentation/artifacts
•Assists in training and standards development among peer business analysts
•Supports the project manager and/or product owner and stakeholders on project priorities
•Assists in maintaining project deadlines, budgets, and schedules
•Develops and produces reports as needed
•Performs other duties as assigned

Education and Experience Requirements:
•Bachelor's Degree from an accredited college or university required; equivalent work experience will be considered in lieu of degree
•At least three (3) years of experience in related field required
•High level of proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Access, and Outlook
•Experience with Microsoft Project, Visio and SQL
•Proficient with software quality assurance and release management processes
•Ability to use solid analytical and problem-solving skills
•Ability to analyze current situations with new requirements to synthesize into creative solutions
•Ability to communicate essential IT requirements to internal and client stakeholders proficiently and accurately
•Experience validating and managing changes to requirements throughout the project life cycle
•Proficient understanding of technical terminology, development team structure, and application interdependencies and relationships
•Excellent writing skills to communicate information effectively

Additional Requirements as per Contract/Client:
•United States Citizenship The Ideal Candidate will Possess the Following Additional Education and Experience
  • Bachelor's degree with 3+ years of experience.
  • May have additional training or education in area of specialization.
  • Develops solutions to a variety of problems of moderate scope & complexity.
  • General application of concepts & principles.
  • Contributes to the completion of organizational projects & goals.
  • Frequent use and general knowledge of industry practices, techniques, and standards.
  • Applies knowledge and skills to complete a wide range of tasks.
  • Communicates on complex or sensitive issues or drafts such responses for supervisor or manager.
EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.