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RN Supervisor Clinical Assessor in Queens, NY at Maximus, Inc.

Date Posted: 12/7/2018

Job Snapshot

Job Description

This position is located in Queens, New York.


-Supervises clinical review employees through cultivation of a high performance team-oriented environment that is consistent with the culture and values of Ascend/MAXIMUS.
-Supervise day to day clinical assessment operations and drive continuous improvement
-Coordinates all required tasks related to employee schedule changes and time-off.
-Interviews and make recommendations for selection of new employees.
-Prepares 30-45 day orientation plans for new hires.
-Conducts on-the-job training for new employees.
-Coaches and counsels employees for success.
-Conducts regularly scheduled 1:1 meetings with direct reports.
-Assists the Operations Director with enhancing contract performance through monitoring and ensuring compliance with contract requirements and Policies & Procedures, communicating all recommendations and actions with the Director.
-Assists the Program Manager with maintaining a positive customer relationship through ensuring effective communication with customers and employees, assisting with the resolution of customer/provider complaints, and properly documenting relevant customer/provider complaint information.
-Develop trusted stakeholder relationships ensuring effective and efficient communication
-Assists the Program Manager with continual process improvement initiatives by monitoring assigned workflow and processes and providing feedback to the manager about ways to refine and optimize them.
-Work with leadership to develop and oversee comprehensive training and quality measurement practices
-Works collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance.
-Ensures that all employees and contractors understand and comply with HIPAA and privacy laws while utilizing all Ascend applications and related software/technology.
-Completes quality reviews on Clinical Assessors to ensure Division benchmarks are met.
-Conduct clinical assessments as needed
• RN, licensed in New York
• Minimum of 5 years of experience working with persons with a variety of physical and behavioral health needs
• Working knowledge of the SSA Sequential Evaluation process
• Working knowledge and understanding of behavioral health diagnoses, psychotropic medications, medical diagnoses and prescribed medications
• Strong project management, analytical, organizational, supervisory and interpersonal skills

The Ideal Candidate will Possess the Following Additional Education and Experience
  • Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
  • A portion of time is normally spent performing individual tasks related to the unit or sub-unit.
  • Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Monitors daily operations of a unit or sub-unit.
  • Requires full knowledge of own area of functional responsibility.
  • Frequently interacts with subordinate employees and functional peer groups.
  • Interaction normally requires the ability to gain cooperation of others, conducting presentations concerning specific projects or schedules.
  • Receives predetermined work assignments that are subject to a moderate level of control and review.
  • Directs subordinates to complete assignments using established guidelines, procedures and policies.

EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.