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Document Management Supervisor in Boston, MA at Maximus, Inc.

Date Posted: 2/26/2018

Job Snapshot

  • Employee Type:
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Document Management Supervisor is responsible for supervising staff in document processing.  The candidate will coordinate, review and process provider enrollment, revalidation and special project documentation, claim suspense materials and prior authorizations. This includes coordination of document quality review processing and timely monthly reporting. The position will handle training, determine workflow, and ensure work is completed accurately and within contractual obligations. The position will supervise staff of 8-10. Responsibilities
  • Supervise provider document indexing and batch review, including review of indexing quality and work towards process improvements. Must ensure timely processing of documents.
  • Supervise daily assignments
  • Supervise staff in document review, preparation for scanning and scanning.
  • Perform research into issues and/or questions directed to the team. Required to review, reconcile and communicate data and decisions across systems and reporting.
  • Responsible for staff development, providing coaching and counseling as necessary
  • Develop and train staff on job systems and functions.
  • Responsible for data collection and regular reporting, both internal and external.
  • Perform other duties as assigned
The Ideal Candidate will Possess the Following Additional Education and Experience
  • High school diploma or GED
  • Bachelor's Degree from an accredited college or university required, equivalent experience considered in lieu of degree
  • At least two (2) years of provider enrollment experience or credentialing in a health care environment (i.e. healthcare facility, managed care setting, insurer, credentialing verification organization)
  • Previous Supervisory experience preferred
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to work as a team member, as well as independently
  • Ability to maintain confidentiality and security of all information
  • Ability to comply with current and updated policies and procedures
  • Ability to interact courteously and effectively with a diverse population
  • Proficiency in the use of Microsoft Office products
  • Must be able to remain in a stationary position for an extended period of time
  • Ability to occasionally lift, carry, or otherwise move items weighing up to 25 pounds 
  • Work is constantly performed in an office environment
EEO Statement EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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