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Manager - Proj/Prog in Folsom, CA at Maximus, Inc.

Date Posted: 9/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    Folsom, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Program Manager reports to the Operations Director and has direct profit and loss responsibility for one or more contracts which may include varying lines of Ascend’s business. The Program Manager is accountable for the overall delivery of volume, quality and service level performance targets within their assigned contracts along with developing and monitoring their operational budgets. The Program Manager drives operational excellence for their assigned contracts and will identify, manage, and execute process improvements that yield efficiencies and meet or exceed operational metrics. The Program Manager develops and promotes talent within their assigned contracts as well as drives employee satisfaction, retention and promotions. The Program Manager also leads special projects and initiatives as assigned by the Operations Director.

-Manage Project Management team in the planning, monitoring and execution of all projects within the portfolio.
-Build project management expertise within the team and develop best practices.
-Coordinate and evaluate the work of the Project Management team.
-Ensure exposure to risk is minimized on all projects.
-Provides accurate and timely communication to leadership regarding risks, issues and plans to address each.
-Based on lessons learned, provides recommendations to leadership to improve business and project processes to achieve improved results.
-Develop and provide education and training to non-PMO employees regarding PMO processes.
-Ability to travel occasionally.
-Responsible for adhering to established safety standards.
-Must be able to remain in a stationary position for an extended period of time.
-Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
-Work is constantly performed in an office environment.
-Perform other duties that may be assigned by management.

The Ideal Candidate will Possess the Following Additional Education and Experience
  • Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.
  • In some instances this manager may be responsible for a functional area and not have any subordinate employees.
  • Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
  • Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
  • Acts as advisor to subordinate(s) to meet schedules and/or resolve problems.
  • Develops and administers schedules, performance requirements; may have budget responsibilities.
  • Frequently interacts with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
  • Often must lead a cooperative effort among members of a project team.
  • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
  • Provides guidance to subordinates within the latitude of established company policies.
  • Recommends changes to policies and establishes procedures that affect immediate organization(s).
  • The job requires a Bachelor’s degree, Master’s degree, and LCSW, LMFT, LPCC, PsyD, or RN, as well as current licensure in State of California.  Completion of an accredited MBA program and/or PMP certification is preferred.
  • Three (3) years of experience managing operations, preferably in healthcare, mental health, or a related field.
  • Ability to lead and manage day to day operations and drive continuous improvement.
  • Strong project management skills and/or aptitude.
  • Ability to work effectively in a “hands-on” management role, motivating staff through variety of communications vehicles.
  • Ability to document and re-engineer business processes.
  • Ability to create and direct a ‘daily management plan’ for all contracts.
  • Outstanding work ethic, integrity, and value system.
  • Excellent analytical and complex reasoning skills.
  • Ability to perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies.
  • Ability to multitask effectively while performing job duties, including ability to prioritize tasks and ensuring all voice mail and email messages are returned within six business hours of receipt.
  • Strong organizational, supervisory and interpersonal skills.
  • Outstanding written and verbal communication skills.
  • Ability to interact professionally and collegially with referral sources (hospital & nursing home staff, physicians, social service workers, etc.), state contract officers, and coworkers.
  • Advanced skill with word processing, spreadsheet, presentation, and publishing software (Microsoft Word, Excel, PowerPoint, Publisher, and Visio strongly preferred).
EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.