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Software Quality Process Analyst in Frederick, MD at Maximus, Inc.

Date Posted: 3/17/2018

Job Snapshot

Job Description

MAXIMUS was awarded a contract with the U.S. Department of Education, Office of Federal Student Aid (FSA), to provide Operation and Maintenance support for the Debt Management and Collections System (DMCS).   FSA is the largest provider of student financial aid in the nation, providing more than $150 billion in federal grants, loans and work-study funds each year to more than 15 million students paying for college or career school.


MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

The Software Quality Process Analyst monitors, audits and verifies software development activities and work products throughout the software development lifecycle to ensure compliance to all contractual requirements and procedures as part of Federal Student Aid’s Debt Management Collection System.

  • Track and develop trend analysis of documented software issues
  • Develop metrics to measure performance and analyze for areas of improvement
  • Approve all SDLC deliverables based on QC reviews
  • Report on activities, observations, recommendations, and actions taken for each release and develop and implement software project quality plans that support the SDLC
  • Participate in all phases of the SDLC to ensure plans and processes are followed
  • Identify noncompliance issues, recommending corrective actions, and providing feedback on the results of quality assurance activities
  • Review SDLC artifacts and work products
The Ideal Candidate will Possess the Following Additional Education and Experience
  • Bachelor's degree from an accredited college or university required, preferably in one of the following disciplines: Computer Science, Computer Engineering, Mathematics, Engineering
  • Minimum of five (5) years of experience with software quality methodologies, processes and standards required
  • Minimum of three (3) years of experience in software quality supporting Government customers required
  • Proficiency in Microsoft Office products such as Word, Excel and PowerPoint is required to effectively conduct assessments, analyze data and construct presentations
  • Experience using SharePoint
  • Understanding and application of CMMI-DEV Level 3
  • Working knowledge of configuration management concepts, processes and activities
  • Experience handling ISO audits, corporate internal audits and various external audits

Physical Requirements:

  • Work is performed in a fast-paced general office environment
  • Ability to sit for up to 90% of time
  • Ability to lift or transport items weighing up to 5 lbs.

Additional Requirements as per contract/client:

  • Ability to obtain and maintain Public Trust Moderate Risk Security Clearance
  • United States Citizenship or Permanent Residency
EEO Statement A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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