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Sr. Business Intelligence Analyst in Brackettville, TX at Maximus, Inc.

Date Posted: 3/16/2018

Job Snapshot

Job Description

*This is a remote position from anywhere in the US.*

The Performance Analytics Senior BI Analyst is an integral part of the MAXIMUS BI and analytics team that contributes to the successful delivery of business intelligence, process analytics and reporting across the entire organization. MAXIMUS BI spans the spectrum from designing, documenting, and executing business processes to product deployments to performing root cause and other operational analyses. The Senior Analyst transforms the user experience in a collaborative environment, interacting with process owners, operational managers as well as application and BI developers.


  • Capture, define, document, and maintain BPMN 2.0-based process models.
  • Create and manage allied process documentation including business needs statements, business requirements, use case documentation, test plans, report specifications; ensuring all required process documentation is accurate, correctly detailed, maintained and organized in the appropriate repository.
  • Design, execute and evaluate functional (end-user) test plans to ensure delivery of quality data visualizations, (dashboards/reports) and ad hoc capabilities.
  • Facilitate discussion among process stakeholders (both technical and non-technical) to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence/reporting needs
  • Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in business and operational analysis, and interpretation and effective use of process models, presentation objects and other analysis artifacts
  • Ensure requirements are met and intended benefits are realized through the effective use of data visualizations (e.g, dashboards, reports), and alerts
  • Plan and execute analysis, often interrogating data and other information to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance making recommendations to improve or correct performance
  • Perform other duties as assigned

The Ideal Candidate will Possess the Following Additional Education and Experience

  • Master's degree in Analytics, Statistics, Mathematics preferred
  • Bachelor's degree from an accredited college or university required
  • Field of study in Industrial Engineering, Management Information Systems, Statistics, Mathematics, Public Policy or other area focused on quantitative analytics, applied mathematics preferred
  • 5+ years experience successful use of analytic thinking, applying methods to determine root cause/solve problems. A demonstrated ability to interrogate data and communicate analysis findings to a technical and non-technical audience is essential.
  • 5+ years successful application of process-driven analysis skills and requirements elicitation.
  • Strong analytical & quantitative (statistical) skills, ability to investigate data
  • SQL (advanced) skills required
  • Business processing modeling skills preferred (BPMN skills a plus)
  • Contact center processes and systems (IVR/ACD/WFM) preferred
  • Knowledge of Government health programs (e.g. Medicaid, Managed Care) preferred
  • Strong Microsoft Excel skills
  • Demonstrated ability to work independently with minimal direction and also in a collaborative team setting juggling multiple priorities in a changing environment
  • Strong communication skills (both written & verbal) with the ability to interact with all levels of the organization
  • Strong critical thinking skills and attention to detail
  • Travel up to 50% of the time
  • Must have a genuine passion for the work with a commitment to quality
  • Must be able to assess deliverables as an end-user.
  • Ability to take an entrepreneurial approach to deliver outcomes

EEO Statement EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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