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Sr. Counselor - Case Manager in Cleveland, OH at Maximus, Inc.

Date Posted: 10/21/2018

Job Snapshot

Job Description

-Work with customers to access government-sponsored programs (TANF) and receive program services.
-Interact with program participants on a regular, daily basis, and educate customers on program services and requirements.
-Exhibit significant program knowledge and assist with all phases of the Employment First Program.
-Work with program participants to assess and remove barriers to employment and monitor program participant progress.
-Complete daily, weekly and monthly reports.
-Provide a high level of customer service to program participants and meet multiple deadlines.
-Work simultaneously in multiple databases and applications.
-Perform lead duties as required. The Ideal Candidate will Possess the Following Additional Education and Experience
  • High School Diploma with 4+ years of experience, or Associates degree with 2+ years experience.
  • May have additional training or education in area of specialization.
  • Works on assignments that are moderately difficult, requiring judgement in resolving issues.
  • Understands implications or work and makes recommendations for solutions.
  • Communicates on complex or sensitive issues or draft such responses for supervisor or team lead.
EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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